Call Recording

SpliceLog Pro is a next generation Call Logging and Management application, specifically designed for use with maximiser, with integrated Call Recording capabilities.

When combined with maximiser’s in-built call recording capabilities (supplied as standard and capable of recording ALL incoming and outgoing calls), SpliceLog Pro provides a totally integrated, feature-rich solution, which delivers cost-effective Call Recording to even the smallest of businesses.

Typically, this type of solution is still delivered by combining products from three different vendors - PBX, Call Recording & Call Management - offering very little (if any) integration and requiring all three products to be configured and managed separately. For smaller businesses, the cost of an entry-level call recorder alone is likely to be several times the cost of their telephone system.

SpliceLog Pro

SpliceLog Pro allows Call Recordings made on maximiser - either automatically or manually – to be exported, searched/managed and played-back. Details of the Call Recording – including the ability to “click & play” - are included with the full call logging record of each call. All you need to know is how many concurrent telephone calls need to be record at any one time, allowing the appropriate number of channel licenses to be purchased – these can be added one channel at a time.

maximiser’s architecture allows each leg of a transferred call to be recorded, no matter how many times it is transferred. One of the key benefits of SpliceLog Pro is that when viewing any ‘individual leg’ of a call, all of the other legs associated with that particular call are also displayed. This makes it incredibly easy to listen to an entire call, regardless of how many people the call has been transferred to.

Each copy of SpliceLog Pro comes with a free 14-day trial licence allowing two concurrent call recordings to be exported.