Microsoft Windows Support

SpliceCom’s PCS 60 Phone Partner, IP Softphone and Operators Console application runs on Microsoft Windows platforms. Voicemail messages can be forwarded to Microsoft Exchange using SMTP or IMAP, whilst a TAPI driver enables “click to dial” operation from Outlook contacts and other TAPI enabled applications. Flexor CTI from Camrivox offers integration with Microsoft Outlook, Microsoft Dynamics CRM, SalesForce and Netsuite, whilst Microsoft Dynamics CRM 4.0 support is also offered by maximiser Development Partners SpiderGroup.

Microsoft Office Communications Server (OCS) 2007 R2.

Unifying maximiser with the PC desktop and Microsoft OCS 2007 R2, enables true collaboration between colleagues on shared documents and information. Call management, instant messaging and email at the click of a mouse, with intelligent presence awareness to manage communication are all delivered via the OCS Gateway4maximiser. Telephone calls to SpliceCom desktop phones can be initiated, answered, and placed on hold with a mouse click from desktop applications, including Microsoft Office, Sharepoint and the Office Communicator client. Your colleagues will be able to see when you’re on the phone, away from your desk or in a meeting by changes in your Presence state. Outlook integration automatically forwards missed call alerts and voicemails to your email, in addition to logging all your outgoing and incoming telephone calls. OCS integration with maximiser also allows caller identification to be popped up on your desktop from your global address list and your personal Outlook Contacts folder.

The OCS Gateway4maximiser has been developed by Microsoft Gold Certified Partner and maximiser Development Partner SpiderGroup and enables all the standard features provided by Office Communications Server and maximiser to be used together to improve and simplify communication in the workplace.