Home Deployment Small and Medium Sized Businesses (Multi-Site) Small and Medium Sized Businesses (Multi-Site)

Small and Medium Sized Businesses (Multi-Site)

For multi-site businesses, maxmiser’s powerful location independent architecture enables the deployment of ONE business telephony/Unified Communication system that spans multiple locations utilising IP Wide Area Network (WAN) links. The ability to install a maximiser solution across geographically distributed sites allows your business to deliver constant and feature rich service to your customers and employees, totally independent of their location. Small, simple, single-site or large, complex, multi-site network - it’s all just ONE single system as far as maximiser’s concerned. Constructed around just two modular components, Call Server and Phone Module, maximiser is very easy to put together. Exactly how you choose to do so will very much depend on exactly what you need it to deliver for your business.

maximiser’s unique architecture allows it to be overlaid on top of any IP infrastructure. So individual modules can be distributed anywhere on the company LAN as local inter-module connectivity is achieved via Ethernet. This allows your existing investment in LAN switches and structured Category 5/5e/6 cabling to be maximised and modules to be placed exactly where they’re needed, greatly reducing the quantity and distance of cabling required when compared to traditional, or even IP-enabled PBXs.

Calls to and from your company via the Public Switched Telephone Network (PSTN) can be delivered to any Call Server(s) across ISDN trunks (Primary Rate and Basic Rate), IP trunks (SIP & H.323) or via any existing telephone systems you might have using DPNSS or ISDN S-Bus connections. maximiser treats all these disparate trunk technologies as equals, providing true one-world communications without the need for additional Gateways, delivering both choice and future-proofing.

The total current capacity of a single system built around the maximiser 5 Series modules is 10,000 extensions and 200 Call Servers. Each 5100 Call Server module handles up to 500 extensions be they IP, analogue, 3G/GSM mobiles or any mix of the three. If your requirement is for more than 500 extensions per site, simply add more Call Servers. This approach allows systems to grow in an organic manner without the need to upgrade or replace processors and cabinets as is the case with traditional PBXs – and many IP-enabled systems as well. Yet no matter how big or small your system may be and how many sites it’s spread across, it still appears to your customers and employees as one single entity - and what’s more it’s managed as a single system, allowing you to significantly reduce your management costs.

If you also have very small offices within your organisation which don’t warrant a full 5100 Call Server, then you can just deploy IP Phones connected back to a larger site via an IP Wan connection. If local call break- out and full survivability in the event of IP WAN failure is a requirement SpliceCom’s 5108 Call Server supports a maximum of 12 extensions – up to four of which can be analogue phones. The 5108 Call Server can be networked into a single maximiser system in the same manner as its big brother and delivers identical features and facilities.*

As a maximiser multi-site system is just that – ONE system – system licences are allocated as a centralised pool and not to individual Call Servers or sites. This results in greater overall flexibility and cost savings in applications where licences are dynamically allocated to handle tasks. In addition, SpliceCom’s Fair Trade licencing policy allows licences to be purchased individually as and when required. This means that SpliceCom customers’ only pay for what they want, when they want it.

A multi-site IP PBX solution is usually delivered through a capital purchase of the required equipment, in combination with an annual break-fix/ maintenance contract. All SpliceCom Community Partners are technically trained to install and support maximiser based IP PBX solutions to the optimum level via the SpliceCom Product Accreditation Training Program.

Notes:

* - The only software feature not supported across all three maximiser Call Server platforms is text to speech (TTS) conversion which is not available on the 5108 Call Server. TTS is utilised as an alternative to pre-recorded .wav files on Unified Messaging, Auto Attendant and Interactive Voice Response (IVR) applications utilising VoiceXML scripts. Its use requires SpliceCom’s Enhanced Speech Processing (ESP) licence(s).