Home Deployment Small and Medium Sized Businesses (Single Site) Small and Medium Sized Businesses (Single Site)

Small and Medium Sized Businesses (Single Site)

SpliceCom’s 5108 and 5100 Call Servers offer smaller companies a complete business telephony/Unified Communication solution in a single unit. The 5108 is ideal for smaller businesses, supporting up to 12 users, whilst the 5100 provides facilities for 8 to 500 users.

The many benefits that maximiser based communications brings to small and medium sized businesses include;

  • Modern, future proofed design which will grow with your business needs – in terms of both capacity and sophistication
  • Support for IP (SIP & H.323) handsets and existing analogue phones
  • Extension Anywhere allows you to utilise existing home telephones and mobile phones as maximiser extensions with hold and transfer
  • A flexible fully integrated Voice Processing system offering;
    • Voicemail
    • Unified Messaging*
    • Auto Attendant*
    • IVR*
    • Call Recording
    • Meet Me Conferencing
    • In-queue Announcements
  • Support for ISDN (Basic Rate & Primary Rate) and IP (SIP & H.323) trunks
  • Offers integration with web based content and applications, and natively with Microsoft Windows, Apple Mac OS X and Linux laptops and PCs

To complete the overall solution for Small and Medium Sized Businesses, SpliceCom’s web-based Vision suite offers a modular range of value added management applications. These applications have been developed to deliver business critical information to key managers, exactly when and where it’s needed. Designed in-house by SpliceCom to work with maximiser – and to only work with maximiser – Vision applications run on a standalone Apple Mac OS X platform and include;

  • Historical Reports (Vision Reports) with the option of integrated Call Recording (Vision Record)
  • Real-time Business Dashboards and Wallboards (Vision Live)
  • Browser based mobility control (Vision Mobility)
  • Inbound Call Centre (Vision Call Centre)

A single site IP PBX solution is usually delivered through a capital purchase of the required equipment, in combination with an annual break-fix/ maintenance contract. All SpliceCom Community Partners are technically trained to install and support maximiser based IP PBX solutions to the optimum level via the SpliceCom Product Accreditation Training Program.

Notes:

* - The only software feature not supported across all three maximiser Call Server platforms is text to speech (TTS) conversion which is not available on the 5108 Call Server. TTS is utilised as an alternative to pre-recorded .wav files on Unified Messaging, Auto Attendant and Interactive Voice Response (IVR) applications utilising VoiceXML scripts. Its use requires SpliceCom’s Enhanced Speech Processing (ESP) licence(s).