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Careers at SpliceCom
SpliceCom is always happy to hear from dynamic individuals who are committed to quality, customer satisfaction, innovation and creative thinking. Join our team and help contribute to our success and expand our presence in the marketplace.

 

Technical Support Engineer

Due to our continued success and growth in the UK, SpliceCom have a vacancy for a Technical Support Engineer. Based in Chorleywood, Hertfordshire, we develop, manufacture and sell Business Telephone Systems based on Voice over IP (VoIP) technology.

Your primary role will be offering 2nd/3rd line technical support to our channel partners. We’re looking for a dynamic individual, committed to quality, customer satisfaction, innovation and creative thinking, with some experience of Voice & Data Convergence and TCP/IP Networking. A good communicator - you’ll be dealing with our customers (resellers), their customers (end-users of our equipment) and our in-house product support and development teams – you’ll be reporting to the Technical Support Manager. Through the extensive use of remote diagnostics, this will predominantly be an office-based role, however, there will be the occasional need to make site visits. Knowledge of SIP and H.323 VoIP protocols alongside PHP, or other scripting languages, would be considered advantageous.

We offer competitive compensation packages and excellent opportunities for career growth. If you are interested in joining our team, please send your CV to This e-mail address is being protected from spambots, you need JavaScript enabled to view it We look forward to hearing from you.